Replacement Document Ordering Services

Replacement Document Ordering Services

We can assist you in acquiring a new government-issued document such as a birth, death, or marriage certificate for various reasons:

  1. Loss of the Original Document
  2. Desire for an Additional Copy
  3. The Original Document is in Another Country, and you prefer not to send it to the UK for apostille due to:
  • Time Constraints
  • Concerns about Document Loss

Moreover, if your document has been submitted to the FCDO and rejected, perhaps due to:

  1. Age of the Document
  2. Inability to Verify the Registrar’s Signature

In such cases, the most viable solution would be to order a new certificate. Notably, newly issued certificates come with a GRO seal, ensuring a guarantee for the apostille process. Please see the following information on the services we provide and what information we require from you.

 

When placing an order for a new certificate through our service, you have two options to choose from:

  • Standard Service (£50):

Processing Time: Minimum 15 working days

 

  • Priority Service (£75):

Processing Time: 2-3 working days.

Select the service that best suits your needs, and we’ll ensure a prompt and efficient process to obtain your replacement certificate.

 

What we require from you to order a new certificate:

We offer a document replacement service to help you obtain a new certificate from the General Register Office (GRO). All we need from you is either a legible and clear scan of the certificate, or if the writing on the certificate is not clear, we would require the following information from you:

 

 

 

 

Birth Certificates:

  • Year birth was registered *
  • Surname at birth *
  • Forename(s) *
  • Date of birth (dd/mm/yyyy)* (If you do not know the exact date enter 01/01/birth year, we will search the specified year and one either side)
  • Place of birth*
  • Father’s/Parent’s surname
  • Father’s/Parent’s forename(s)
  • Mother’s maiden surname
  • Mother’s surname at time of the birth
  • Mother’s forename(s)

 

Marriage Certificate:

A minimum of one name and forename for the same party must be given.

  • Year marriage was registered *
  • Party 1 Surname
  • Party 1 Forenames
  • Party 2 Surname
  • Party 2 Forenames
  • Date of marriage (dd/mm/yyyy)*
  • Place of marriage *
  • Party 1 Mother OR Father OR Parent Surname
  • Party 1 Mother OR Father OR Parent Forenames
  • Party 2 Mother OR Father OR Parent Surname
  • Party 2 Mother OR Father OR Parent Forenames

 

Death Certificate:

  • Year death was registered *
  • Surname of deceased *
  • Forenames of deceased *
  • Date of death (dd/mm/yyyy) * (If you do not know the exact date enter 01/01/year of death, we will search the specified year and one either side)
  • Age at death in years (for infants less than 1 year please state 0)
  • Place of death or last known address *
  • Occupation of deceased
  • Marital status (if female)
    • Single, Married, Widowed, Divorced